A home health agency with a mission to provide quality service with excellence and compassion wanted to minimize the number of trips their skilled nurses, certified assistants, and aides made into the home office. Looking for a better way to communicate assigned visits and authorized tasks and collect the visit summaries necessary for patient files and billing, this hands-on agency turned to the mobile solutions offered by Agilis’ newest division - Mobile Health Technologies.
Integrated with the agency’s back office system for clinical, billing, and payroll operations, SmartWORKS plus SmartNAVIGATE delivered a comprehensive solution. Patient care plans and scheduled visits flow thru SmartDISPATCH to automatically generate work orders for assigned caregivers complete with patient demographic information. Once at the patient’s home, a skilled nurse need only access the specific point of care SmartFORM for each assigned visit and data flows through to jump start the documentation. Timesheets are generated from the clock in / clock out functionality and even breaks and vacations are communicated via the mobile device.
The agency now has a real time view of scheduled visits and can see the status of each appointment as it progresses from start to completion. Case managers know, in an actionable timeframe, if there is a no-show and can take steps to solve ensuring that each patient receives the care they expect and deserve. Because each visit dispatched to the 
mobile device comes complete with a patient’s address, the caregiver can initiate SmartNAVIGATE to receive turn by turn directions from her current GPS position to her next scheduled visit, making new patients easy to find and ensuring timely and safe arrival. And because names, addresses, Medicare ID numbers, etc are coming from the agency’s primary system, their accuracy is assured, meaning nurse supervisors have fewer data points to review and fewer forms are returned to the caregiver for corrections.
